Privacy Policy

Introduction

At Pest Proof Pest Management, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request pest control services, or interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide pest control services and enhance your experience:

Personal Information: Information you provide directly, such as your name, address, email address, phone number, and payment details when booking services.
Service Information: Details about your pest control needs, including the type of pest issue, service requests, and property access instructions.

2. How We Use Your Information

We use your information for the following purposes:

To schedule and provide pest control services
To communicate with you regarding appointments, treatments, and follow-up visits
To process payments and send billing invoices
To respond to customer inquiries and provide support
To send promotional materials or service reminders (with your consent)
To comply with legal and regulatory obligations

3. How We Share Your Information

We do not share, sell, or distribute SMS opt-in information or phone numbers for any purpose, including SMS marketing or third-party messaging. However, we may share your information with:

Service Providers: Third-party vendors who assist in our operations, such as payment processors, scheduling software providers, and marketing services.
Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

4. Data Security

We take the security of your personal information seriously and have implemented a range of measures to protect it:

Encryption: Sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology during transmission.
Access Controls: Access to personal information is restricted to authorized employees and service providers who need it to perform their duties.
Data Storage Security: We store personal information on secure servers with firewalls and regularly update our software to protect against vulnerabilities.
Monitoring and Auditing: We continuously monitor our systems for suspicious activity and perform regular security audits to ensure the highest level of data protection.
Training: Our staff undergoes regular training on data protection best practices to ensure compliance with privacy and security standards.

While we strive to use the best available methods to secure your information, please be aware that no method of data transmission or storage is completely foolproof, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to:

Enhance user experience
Analyze website traffic and visitor behavior
Deliver personalized content and advertisements

You can control the use of cookies through your browser settings. However, disabling cookies may limit the functionality of certain features on our website.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access and request a copy of your data
The right to correct inaccuracies in your personal information
The right to request the deletion of your data (where applicable)
The right to object to the processing of your personal data for specific purposes

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any site you visit before providing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:

Pest Proof Pest Management
10432 Balls Ford Road Manassas VA 20109
info@pestproof.com
(703) 853 – 1904