Privacy Policy.

Effective date: June 1, 2026. Last updated: June 8, 2026.

Who we are

Pest Proof Pest Management ("Pest Proof," "we," "us," or "our") provides residential and commercial pest, termite, mosquito, wildlife, and bird-control services across Northern and Central Virginia. Our office is at 10432 Balls Ford Rd, Suite 300, Manassas, VA 20109. You can reach us at 703-853-1904 or info@pestproof.com.

This policy applies to information we collect through this website and the forms, scheduling tools, and phone numbers connected to it.

Information we collect

Information you give us

When you request an inspection or quote, schedule service, or contact us, you may provide your name, phone number, email address, property address, and details about the pest or wildlife issue you are describing. If you become a customer, we also keep service records, appointment history, and billing information.

Information collected automatically

Like most websites, we automatically collect limited technical information when you visit, such as your IP address, device and browser type, the pages you view, and the date and time of your visit. This is used to keep the site working and to understand how visitors use it.

Phone calls

Calls to the phone numbers on this site may be routed and recorded through a call-tracking service so we can attribute inquiries, route them to the right team, and review them for quality and training. If you do not want a call recorded, let us know at the start of the call.

How we use your information

• To respond to your inspection, quote, and service requests.
• To schedule, perform, and follow up on the services you ask for.
• To send appointment confirmations, service updates, and account communications.
• To improve our website, services, and customer experience.
• To meet legal, tax, licensing, and insurance obligations.

Text messages

If you provide your mobile number and opt in, we may send you text messages about your appointments, service reminders, and account updates. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, and reply HELP for help. Opting out of texts does not affect service-related communications we may need to send by phone or email. We do not share your mobile opt-in or text-messaging consent with third parties for their own marketing.

Cookies and analytics

This site uses cookies and similar technologies, including analytics and call-tracking tools, to remember your preferences, measure site performance, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site work.

How we share information

We do not sell your personal information. We share information only in these limited cases:

• Service providers who help us operate, such as our scheduling and customer-management platform, call-tracking provider, payment processor, and email or text-messaging providers. These partners may use your information only to provide services to us.
• Legal and safety reasons, when required by law, regulation, legal process, or to protect the rights, property, or safety of our customers, our team, or the public.
• Business transfers, if our business is involved in a merger, acquisition, or sale of assets, in which case we will continue to protect your information under this policy.

Data retention

We keep personal information for as long as needed to provide our services, maintain accurate business and service records, and meet legal, tax, and insurance requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Your choices and rights

You can ask us to update your information, stop sending you marketing communications, or, where applicable, access or delete the personal information we hold about you. Virginia residents have rights under the Virginia Consumer Data Protection Act, including the right to confirm whether we process your personal data, access it, correct it, request deletion, and opt out of certain processing. To make a request, contact us using the details below. We will respond as required by applicable law.

Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and limit access to those who need it.

Children's privacy

This website is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Links to other sites

Our site may link to third-party websites or services, such as review platforms and social media. We are not responsible for the privacy practices of those sites. Review their policies before sharing information with them.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be reflected on this page.